-PLEASE MAKE SURE TO READ AND UNDERSTAND THE WARNING LABEL IN THE EVENT YOUR QUESTION IS HEALTH OR SAFETY RELATED. THANK YOU!!!-
Link to online version of warning label: To be added soon!
Q: About how long does it take for my Plushball to ship?
A: To be added soon!
Q: What is your return policy?
A: To be added soon!
Q: Where is X animal? Or X environment? I want X animal or X environment!
A: Thank you for your patience! We will add more options for animals based on demand and design innovation. It takes time, and we want to bring the best quality possible!
Q: Can you add X or Y to my Plushball?
A: In terms of special requests, reach out to us through email, or any forms of our social media! Then we can communicate and talk about the possibility of it, as well as pricing. Please note that depending on the request, if it is possible to fulfill, will take more time to get to you versus the Plushballs for sale on the website.
Q: Any allergens I need to be made aware of?
A: We believe in transparency! Any concerns you have in regards to allergies, we are more than happy to let you know in full detail what might possibly cause issues. Rest assured we work to avoid the use of major allergens, and in the event anything of significance is used, it will be listed!
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